Community Manager

We are looking for a vibrant Community Manager to join our team. We want to meet you if you are a tech-savvy professional experienced in community building, promotional events, and social media. You can work from anywhere in the world.

Responsibilities

• Create and implement community and social media strategy to align with business goals across various networks (Twitter, LinkedIn, TikTok Facebook, Instagram, owned channels, etc.)

• Make, edit, publish and share engaging content daily (e.g., original text, photos, videos, and news)

• Coordinate with the rest of the team to ensure brand consistency and to stay updated on updates and new features

• Organize and participate in events to build community and boost brand awareness

• Respond to comments and user queries promptly

• Build and nurture relationships with community members, industry professionals, customers, potential customers, and influencers;

• Coordinate with the rest of the team to ensure brand consistency and to stay updated on updates and new features

• Proven hands-on experience with community and social media management for brands

• Experience working with B2B SaaS brands

• Experience building a community or launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, etc.)

• Immaculate (copy)writing and communication skills

• Ability to set and track relevant community metrics

• Ability to analyze website traffic and user engagement metric